You are backing up to London, then you should check these ports:Īllow Acronis software through Mac Firewall: You are backing up to Frankfurt, then you should check these ports: you are backing up to Strasbourg, then you should check these ports:
The commands varies depending on the data center you are using.
Use nc netcat command to identify open ports on your network. See Acronis Software: Allowing Acronis Products Through Firewalls Check ports on Mac Open ports in Windows Firewall and allow Acronis software through firewall: Check both the Telnet Client and Telnet Server boxes. Under Programs and features, click Turn Windows features on or off. Go to Start -> Control Panel -> Programs. In Windows Vista and Windows 7 you may need to enable telnet first: If they are not accessible, you will see a respective failure message: If they are accessible, you will see a blank screen after issuing the command: You can check if the ports and hostnames are open by using Acronis Cloud Connection Verification Tool.Īlternatively, you can check if the ports and hostnames are open in your network by issuing the telnet command. Service providers can enable or disable the self-service recovery feature in service plans or for each individual customer subscriptions as well as managing the number of recovery points to be exposed to customers depending on the subscription type.Acronis Cloud Backup needs to have access to the following hostnames and TCP ports: US (Boston - US2, St.Louis -US1, US3) With the Acronis Backup extension, hosters using the Plesk server platform can easily expose backup to all or some of their customers. Self-service recovery option to enable customers to restore their data through the Plesk user interface Premium backup service for web hosting customers. Granular recovery of individual accounts, domains, databases, mailboxes, and files through the Plesk user interface. Fast incremental backups to reduce backup time and server resource consumption. 
Full system backup and recovery to protect the entire server. The same backup can then be used to restore the web server to a working state in case of a disaster as well as for granular recovery of individual Plesk objects such as accounts, domains, mailboxes, databases, and files. The Acronis Backup extension for Plesk enables backup of the entire web server, including all websites and databases, to the Acronis cloud storage. Complete web server backup and granular recovery
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